Submit a Complaint

Submitting a Complaint: Your Voice Matters 

Please complete the form and send it one of the following ways with a copy of your proof of identity:

  1. Via Email: Download, complete and sign the form. Send it to us at [email protected]
  2. In-Person: Visit our Customer Complaints Unit on the 15th floor of Al Sahab Tower, located at Mohammad Thunayyan Al-Ghanem St, Kuwait City, Kuwait. 

  3. By courier/ post to "Complaints" at P.O. Box 884, Safat 13009, Kuwait
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